Landlord compliance package
Landlord compliance begins with the premises you control
The Landlord Compliance package groups EPCs, legionella risk assessments, fire risk assessments and management asbestos surveys. These services address different questions about a property. Combining their instruction gives you a way to describe ownership, occupation, access and existing records once, while keeping the conclusions of each assessment separate.
The package suits landlords and managing agents who need to establish what evidence exists, what applies and where action remains open. It can support a single letting or a portfolio review. National Building Compliance works as the coordinating contact and arranges accredited, qualified assessors. The agreed scope identifies premises and shared areas explicitly, rather than assuming that every room at an address falls under the same person’s control.
Landlord compliance services arranged by duty and evidence
| Subject | How the service fits | What to establish first |
|---|---|---|
| Energy information | EPCs describe energy performance. The circumstances in which a home needs an EPC are explained in GOV.UK guidance on domestic EPCs. Confirm the property and transaction before ordering a new assessment. | Identify the dwelling, its current use and any existing certificate. A report for a neighbouring flat or the wider block should not be treated as the certificate for the home being let. |
| Water hygiene | Legionella risk assessments consider the water system and how it is used. HSE guidance for landlords explains the responsibility to assess and control the risk of exposure to legionella. | Describe storage, outlets, occupancy and periods when parts of the system may be unused. Share earlier assessments and records of changes so the assessor can understand the present installation. |
| Fire precautions | Fire risk assessments identify hazards and actions within their agreed scope. The responsible person’s assessment duties are explained in GOV.UK fire risk assessment guidance. Establish who controls relevant areas before instruction. | Provide the layout, occupation, access arrangements and available fire-safety records. Make clear whether the proposed visit concerns shared areas, commercial premises or another defined part of the building. |
| Asbestos management | A management asbestos survey supports management of asbestos during normal occupation. HSE duty-to-manage guidance explains applicability to non-domestic premises and common parts of domestic premises. | Tell the assessor about known materials, inaccessible spaces and proposed works. An ordinary management instruction should not be used as a substitute for an investigation designed around intrusive refurbishment. |
The landlord compliance package service list
- EPC
Energy Performance Certificates for homes and commercial buildings that are built, sold or let.
- Legionella Risk Assessments
An assessment of a building's water systems that identifies legionella risk and the controls needed.
- Fire Risk Assessments
A written assessment of fire risk in a building's common or work areas, with the actions needed to reduce it.
- Management Asbestos Survey
A survey of the accessible parts of an occupied building so the dutyholder can manage asbestos during normal use.
Landlord compliance information to gather before visits
- Prepare an address schedule that distinguishes individual dwellings, shared areas and commercial units. Add the person who can authorise access to each area. This avoids an assessor arriving with permission for one part of a building while the relevant plant room remains locked.
- Collect existing certificates, assessments, plans and action records. Preserve the original scope pages and limitations, rather than forwarding only the cover sheet. An assessor needs to understand what was inspected and what could not be accessed before advising on the next instruction.
- List alterations, complaints, changes of use and periods of vacancy that may help explain current conditions. Mark uncertain information as uncertain. A guessed installation date or an assumed water connection can send an assessment in the wrong direction.
- Agree how residents will receive access information and who will accompany visitors where necessary. Confirm the practical arrangements for keys, plant areas and occupied rooms. Discuss any access restriction before the visit so the scope can reflect it honestly.
- Assign someone to receive each report, review its actions and retain evidence of completed work. A folder of reports is easier to use when the action list identifies the responsible person, location and document reference for every outstanding item.
The working order for landlord compliance assessments
Triage scope and immediate concerns
Start with the property schedule and records review. Flag reported hazards at the outset rather than leaving them for a routine package visit. Agree which services apply and who controls the affected premises. Booking the whole list without this review can create irrelevant reports and leave genuine gaps untouched.
Arrange access by assessment need
Some services can share background documents, but they may need different access and specialist attention. Coordinate residents, keys and plant information around the actual surveys. Avoid promising a single combined attendance until the proposed assessments and site arrangements have been checked.
Separate findings from completed action
When reports arrive, distinguish recommendations, limitations and records of work already done. Seek clarification where wording leaves ownership of an action unclear. Keep photographs, contractor information and follow-up evidence with the original finding so another manager can understand the decision later.
Questions about the landlord compliance package
Will this package cover planned refurbishment?
Describe the work separately. HSE guidance on arranging an asbestos survey distinguishes survey purposes. A refurbishment and demolition survey may be needed for the areas affected by intrusive work, rather than the management survey listed in this package.
Should I replace every existing report?
Begin by checking its property reference, scope and relevance to the current conditions. Read the landlord compliance checklist alongside the records you hold. Use the landlord legionella guide and the flats fire risk assessment guide to prepare focused questions about gaps and changes.
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