Terms of use
About these terms of use
These terms apply to anyone who uses the National Building Compliance website. By using the site you accept them. If you do not accept them, please do not use the site.
The site is run by [[TO SUPPLY: registered company name]], registered in England and Wales under company number [[TO SUPPLY: company number]], with its registered office at [[TO SUPPLY: registered address]]. You can contact us at legal@nationalbuildingcompliance.co.uk.
These terms cover use of the website and the enquiry process. Any work carried out for you is covered by a separate written agreement, described below.
What the website does and who carries out the work
This is a lead-generation website. It explains building compliance services in England and lets you send an enquiry. We review each enquiry, work out which services appear to apply, and pass it to accredited assessors who can carry out the work. The tests, surveys, calculations and reports themselves are carried out by those assessors.
Sending an enquiry does not create a contract and does not oblige you to go ahead. A contract is formed only when you accept a written quote, and the quote will name who is carrying out the work and on what terms.
Quotes, instructions and the terms of each job
| Stage | What applies |
|---|---|
| Your enquiry | You give accurate information about the project so the right services can be identified. A quote based on incomplete information may change once the full details are known. |
| The quote | Each quote sets out the services, what is included, any assumptions about access and stage, and the price. Each quote remains valid for [[TO SUPPLY: how long quotes remain valid]]. |
| Accepting a quote | When you accept, the terms given with the quote govern the work. If those terms conflict with these website terms, the quote terms apply to the work. |
| Re-tests and changes | Extra visits, re-tests or changes to the scope are quoted separately unless the quote says they are included. |
How to use the information on this website
The pages explain regulations and standards in general terms and link to the official sources, such as the Approved Documents on GOV.UK. Regulations change, and how they apply depends on the project. The information is not a substitute for advice on your specific building, and you should not rely on it alone when making decisions.
Planning requirements differ from council to council. Where the site describes what a planning authority may ask for, check the requirements of the council dealing with your application.
We try to keep the content accurate and current, but we do not promise that every page is complete or up to date at all times.
Acceptable use of the website and quote form
When you use the site you agree not to:
- send false enquiries or enquiries on behalf of someone without their permission
- send material that is unlawful, offensive or that contains viruses or harmful code
- try to gain unauthorised access to the site, the servers it runs on or any connected database
- copy large parts of the site or reuse its content commercially without our written permission
- use automated tools to submit the form or scrape the site
Ownership of site content and links to other websites
The text, design and logo on this site belong to us or are used with permission. You may print or save pages for your own reference, and you may share links to any page. You may not present our content as your own or remove the company name from copies you make.
The site links to official sources such as GOV.UK, HSE, legislation.gov.uk, BSI and CIBSE. We are not responsible for the content of other websites, and a link does not mean we endorse anything on them.
Our liability for use of the website
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under the law of England and Wales.
Subject to that, we are not liable for loss arising from reliance on general information on the site, or for the site being unavailable. Liability for work carried out for you is set out in the terms of the quote you accept.
Our privacy policy explains how enquiry details are used and shared, and our cookie policy explains what the site stores on your device.
Changes to these terms and governing law
We may update these terms from time to time. The version on this page applies at the time you use the site. Last updated: [[TO SUPPLY: date these terms were last updated]].
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them.